Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Wryline!

Wryline is a brand operated by VORTEX AM LLC (“Wryline,” “we,” “us,” or “our”). VORTEX AM LLC operates this store and website, including all related information, content, features, tools, products, and services provided through the store (the “Services”).

Wryline is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given consent for any minor dependents under your responsibility to use the Services.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.


SECTION 2 - OUR PRODUCTS

We make every reasonable effort to display our products accurately. However, colors, print appearance, scale, and other visual characteristics may vary depending on your screen, device settings, production process, garment color, and other factors.

We cannot guarantee that the appearance of a physical product will be identical to its digital representation or mockup.

Some Wryline products are produced on demand after an order is placed.

Because products may be made specifically in response to your order, please carefully review product descriptions, garment details, available colors, and size charts before completing your purchase.

Product descriptions, pricing, availability, colors, sizes, designs, and other details may be changed or discontinued at any time without notice.

We reserve the right to limit quantities or discontinue products at our discretion.

Returns, replacements, and refunds are governed by our Return & Refund Policy.


SECTION 3 - ORDERS

When you submit an order, you are making an offer to purchase the products included in that order.

Wryline reserves the right to accept, decline, modify, or cancel an order when reasonably necessary, including in cases of suspected fraud, payment problems, inventory or production issues, pricing errors, or other circumstances affecting our ability to fulfill the order.

Payment must be successfully authorized before an order can be processed.

Please review your order carefully before submitting it.

Because many Wryline products are made to order, production may begin shortly after an order is placed. Once production has started, we may be unable to cancel or modify the order.

If we cancel or materially change an order, we will attempt to contact you using the information provided at checkout.

Purchases are subject to our Return & Refund Policy.

Products purchased through our store are intended primarily for personal or household use unless otherwise agreed in writing.


SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and product availability may change without notice.

The price charged will generally be the price displayed at the time the order is submitted, subject to correction of obvious errors.

Unless expressly stated otherwise, displayed product prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges that may apply to your order.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information.

You represent that you are authorized to use the payment method submitted for the purchase and that the information provided is accurate.


SECTION 5 - SHIPPING AND DELIVERY

Production and delivery times shown on our website are estimates and are not guaranteed.

Because many Wryline products are made to order, your order may require production time before it is handed to the shipping carrier.

Delivery may be affected by carrier delays, weather, customs processing, peak-season demand, incorrect address information, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

If an order is lost or materially damaged in transit, please contact us so that we can investigate the issue and determine an appropriate resolution.

Nothing in this section limits any mandatory consumer rights available to you under applicable law.

Additional information is available in our Shipping Policy.


SECTION 6 - INTELLECTUAL PROPERTY

The Services, including Wryline trademarks, branding, logos, illustrations, graphics, designs, product artwork, slogans, text, photographs, videos, website content, layout, and other materials, are owned by or licensed to Wryline, VORTEX AM LLC, or their respective licensors and are protected by applicable intellectual property laws.

The Services are provided for your personal, non-commercial use.

Unless expressly permitted by us in writing, you may not reproduce, distribute, modify, copy, sell, license, create derivative works from, publicly display, republish, download, or commercially exploit materials from the Services.

Nothing in these Terms grants you ownership or a license to any Wryline intellectual property except for the limited right to access and use the Services in accordance with these Terms.

Wryline names, logos, product names, designs, artwork, and slogans may not be used without prior written permission.

Shopify's names, logos, products, and services are the property of Shopify or its licensors.

All other trademarks appearing through the Services belong to their respective owners.


SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, applications, or services offered by third parties.

We do not necessarily control, monitor, or endorse such third-party tools.

Access to third-party tools may be provided “as is” and “as available,” subject to the terms and policies of the relevant provider.

Your use of third-party services is at your own discretion and risk.

We may introduce additional features, tools, or services in the future. Such features will also form part of the Services and will be subject to these Terms.


SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites, platforms, applications, or services.

We are not responsible for evaluating or guaranteeing the accuracy, availability, security, practices, or content of third-party services.

If you leave our Services to access a third-party website or service, you do so subject to that provider's terms and policies.

Questions or disputes relating specifically to third-party products or services should generally be directed to the relevant third party.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Wryline is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our store are made directly with Wryline.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Wryline, including any injury, damage, or loss resulting from purchased products or services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made directly with Wryline.


SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is processed in accordance with our Privacy Policy.

Because our store is hosted using Shopify, Shopify may collect and process personal information in connection with your access to and use of the Services.

Information provided through our store may also be processed by service providers that assist with payments, production, fulfillment, shipping, analytics, communication, fraud prevention, and operation of the store.

Some service providers may process information in countries other than the country in which you reside.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, shared, and protected.


SECTION 11 - FEEDBACK

If you submit reviews, ideas, suggestions, photographs, comments, recommendations, proposals, or other feedback to us (“Feedback”), you grant us, to the extent permitted by law, a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in connection with operating, improving, or promoting the Services.

You represent that you have the necessary rights to submit the Feedback and that your submission does not violate the rights of any third party.

You remain responsible for the content and accuracy of Feedback you submit.

We may remove Feedback that we reasonably believe is unlawful, misleading, abusive, infringing, obscene, fraudulent, or otherwise inappropriate.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other matters.

We reserve the right to correct errors or inaccuracies, update information, and where reasonably necessary cancel or modify orders affected by material errors.

Nothing in this section affects any mandatory rights available to consumers under applicable law.


SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services:

• for unlawful, fraudulent, or malicious purposes;
• to violate applicable laws or regulations;
• to infringe intellectual property or other rights;
• to harass, threaten, abuse, defame, or harm another person;
• to submit false or misleading information;
• to distribute spam, malware, viruses, or malicious code;
• to impersonate another person or entity;
• to collect personal information about others without lawful authorization;
• to interfere with the security or operation of the Services;
• to bypass technical restrictions or security measures;
• to reproduce, scrape, extract, sell, or commercially exploit substantial portions of the Services without authorization.

We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.


SECTION 14 - AUTOMATED SYSTEMS AND AGENTS

Automated software, bots, agents, scraping tools, or similar systems may not access or interact with the Services in a manner that violates applicable law, circumvents security measures, materially disrupts the Services, or conflicts with technical restrictions established by us or our service providers.

We may use technical measures to control or restrict automated access to the Services.


SECTION 15 - TERMINATION

We may suspend or terminate access to all or part of the Services if you materially violate these Terms or engage in unlawful, fraudulent, abusive, or harmful activity.

Termination does not affect obligations or rights that by their nature are intended to survive termination, including provisions relating to intellectual property, liability, indemnification, privacy, and governing law.


SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not warrant that the Services will always be uninterrupted, secure, error-free, or available at all times.

Except where prohibited by law, we disclaim implied warranties to the extent legally permitted.

Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot lawfully be excluded.


SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Wryline, VORTEX AM LLC, and their directors, employees, affiliates, contractors, agents, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services or products purchased through the Services.

This may include, where legally permitted, loss of profits, revenue, savings, data, or similar losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits mandatory consumer protections.


SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Wryline, VORTEX AM LLC, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims arising directly from:

• your material breach of these Terms;
• your unlawful use of the Services; or
• your infringement of the lawful rights of another person.

This obligation applies only to the extent permitted by applicable law.


SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and, where necessary, severed from these Terms.

The remaining provisions will remain in effect.


SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and notices incorporated into them, constitute the agreement governing your use of the Services, except where separate terms expressly apply.

If any ambiguity arises, these Terms will be interpreted in accordance with applicable law.


SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent may lawfully be required.

We may assign or transfer our rights and obligations in connection with a restructuring, merger, acquisition, sale of business, or transfer of the store, subject to applicable law.


SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the laws of the Republic of Armenia, without regard to conflict-of-law principles.

Nothing in these Terms limits any mandatory consumer protection rights that may apply to you under the laws of the jurisdiction in which you reside.


SECTION 23 - HEADINGS

The headings contained in these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.


SECTION 24 - CHANGES TO THESE TERMS

You may review the current version of these Terms of Service on this page at any time.

We may update or replace portions of these Terms when necessary to reflect changes to our Services, business practices, technology, legal obligations, or other relevant circumstances.

Material changes will take effect in accordance with applicable law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.


SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Wryline
Operated by VORTEX AM LLC

Email: contact@vortexam.am
Business address: 17 Rostovyan Street, Apt. 1, Erebuni District, Yerevan 0008, Armenia
Phone: +374 43 457 395
Business registration number: 999.110.1577683