Shipping policy
SHIPPING POLICY
ORDER PROCESSING AND PRODUCTION
Most Wryline products are made to order.
After your order is placed and payment is successfully processed, the order is sent for production. Most orders are produced and shipped within 2–7 business days.
Production times are estimates and may be longer during holidays, periods of high demand, product availability issues, or other circumstances outside our reasonable control.
SHIPPING TIMES
After production is complete, the order is transferred to a shipping carrier.
For orders shipped within the United States, standard delivery typically takes approximately 2–5 business days after the order has been produced.
Actual delivery times may vary depending on the product, fulfillment location, destination, shipping method, carrier, weather, holidays, and other factors.
Production time and shipping time are separate. Estimated delivery dates are not guaranteed.
SHIPPING RATES
Available shipping methods and shipping charges are displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the products ordered, quantity, destination, and available shipping method.
ORDER TRACKING
When tracking is available, you will receive tracking information after your order has been produced and transferred to the carrier.
Please allow some time for the carrier to register the package and update the tracking information after a shipping label has been created.
MULTIPLE PACKAGES
Items in the same order may occasionally be produced at different fulfillment facilities.
As a result, an order containing multiple items may arrive in more than one package and at different times.
If this happens, you will not be charged additional shipping fees beyond the amount shown when you placed your order.
ADDRESS ACCURACY
Please review your shipping address carefully before submitting your order.
Because our products are made to order and may enter production shortly after an order is placed, we cannot guarantee that an address can be changed after production has started.
If you notice an error in your shipping address, please contact us as soon as possible.
DELIVERY DELAYS
Delivery dates shown at checkout, in order confirmations, or in tracking information are estimates.
We are not responsible for delays caused by shipping carriers, weather, customs processing, peak-season demand, incorrect or incomplete delivery information, or other circumstances outside our reasonable control.
If your order appears to be significantly delayed, please contact us and we will help investigate the shipment.
LOST OR DAMAGED PACKAGES
If your order appears to have been lost in transit, or if it arrives materially damaged, please contact us as soon as possible.
Please include your order number and any relevant information or photographs so that we can investigate the issue and determine an appropriate resolution.
Damaged, defective, misprinted, or incorrect products are also covered by our Return & Refund Policy.
INTERNATIONAL ORDERS
We ship only to destinations that are available for selection during checkout.
For international orders, delivery times can vary significantly depending on destination and customs processing.
Customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by the destination country unless those charges are specifically included and collected at checkout.
We do not control customs processing times or charges imposed by government authorities.
CONTACT
If you have questions about the shipping status of your order, please contact us at:
contact@vortexam.am
Please include your order number so that we can assist you more quickly.